Submitted by: Providence Health & Services
Are you a former patient, or family member of one, who would like to share your ideas to improve patient care at Providence Medical Group clinics, Providence St. Peter or Providence Centralia Hospital?
Providence is recruiting new members for its Patient Advisory Council (PAC). Formed in 2011, PAC members influence and impact policies and practices that affect the care and services patients receive.
A patient-centered care focus is aided by the Patient Advisory Council’s advice for process and procedures.
“The Patient Advisory Council provides an invaluable perspective,” says Providence Southwest Washington Chief Executive Medrice Coluccio. “Our mission is all about serving patients and families. With PAC members serving on committees, the eyes of the patient are always with us.”
Watch this video to learn about some of the PAC’s experiences.
New members, young and mature alike, are needed to bring in representation of patients who receive care from the hospital, Providence Medical Group and the different communities Providence serves.
The council meets the first Thursday of each month from noon to 2:00 p.m. (rotating between Providence Centralia and Providence St. Peter hospitals), working on projects ranging from service excellence and quality oversight to fall prevention and palliative care. PAC members also serve on numerous committees throughout Providence Southwest.
“PAC members keep us focused on the patient and improve our quality of care,” says Vice President of Quality Jill Cooper, who also serves as site administrator at Providence Centralia. “We need to hear the voices of our patients and our community in order to ensure our initiatives are high quality and meaningful to our patients.”
How can you join?
If you’re interested in joining the PAC, contact Andrea Potter, patient experience coordinator at Andrea.Potter@Providence.org by Oct. 26. You will receive more information and an application packet.